Request an appointment online Available Monday to Friday, 6am to 5:30pm. You’ll normally hear back within 1 working day.
Watch: How appointments work at Greyswood Practice (2 minute video)
Need help with the online form? Call 020 8769 0845 or visit the surgery. Reception is open Monday to Friday, 8:30am to 6:30pm.
To cancel your appointment
• Reply CANCEL to your appointment text
• Use the NHS App
• Phone 020 8769 0845 (Mon-Fri, 8am-6:30pm)
Occasionally, we need to turn off our online form. This can happen at very busy times, where we have received more messages than the doctor can safely deal with.
At these times, you can still call reception for urgent medical advice.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, or face-to-face
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will phone you first to understand the issue. Most home visits are done by paramedics who work in our team.
If you need a home visit, please contact us as soon after 8am as possible.
For medical emergencies call 999.
Practitioner Access
- Dr Andrewes – Wednesday, Thursday and Friday.
- Dr Cunliffe – Monday.
- Dr Mackenzie – Tuesday, Wednesday and Friday.
- Dr Marshall – Wednesday.
- Dr Martin – Monday, Tuesday (AM), Wednesday and Thursday.
- Dr Morris – Thursday and Friday.
- Dr Mumby – Tuesday, Wednesday (AM) and Friday.
- Dr Murray – Monday, Tuesday, and Thursday.
- Dr Osborne – Monday, Wednesday (PM) and Thursday.
- Dr Sayer – Monday, Tuesday, Wednesday and Friday.